Terms
Workshop Terms & Conditions
Workshop Fees
Payment must be received before the date of the workshop. The workshop fee covers all training materials, lunch and refreshments. Accommodation is not included in the workshop fee. (VAT is payable on all training courses held in the UK.)
Transfers
If a delegate wishes to transfer to a later event, within 20 working days of the original event date, there will be an administrative charge of 25% of the standard event fee (regardless of any discounts given). If transfers are made within 5 working days of the original event date, 50% of the standard event fee (regardless of any discounts given) will be charged.
Cancellations
If a booking is cancelled within the 30 working days or if the delegate fails to attend the event, the full event fee is due immediately. If a booking is cancelled more than 30 working days before the event, an administration fee of 10% (of the full standard workshop rate) will be charged.
Substitutions
There will be no charge if a substitute person from your organisation wishes to replace the original delegate on the same date and same event. Please inform our office of any change to the original booking.
NB. All transfers, cancellations or substitutions must be confirmed in writing.
Enquiries
If you have any further questions, please call the team on 01489 896364 or contact us at Business Impact Solutions, 7 Bucketts Farm Close, Swanmore, Southampton, Hampshire, SO32 2NT